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I downloaded 38.2.0 but it gets hung up "(Not Responding)" downloading emails in "important". Reinstalling did not fix Error message Apphang B1.

mariannefitzgerald
mariannefitzgerald
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I can't use Thunderbird 38.2.0 on my PC because it continually is "not responding". Windows cannot resolve the problem. The problem code is AppHang B1. When I close the program and re-open it, I receive messages, but once it starts downloading messages in "important" it freezes up.

I can't use Thunderbird 38.2.0 on my PC because it continually is "not responding". Windows cannot resolve the problem. The problem code is AppHang B1. When I close the program and re-open it, I receive messages, but once it starts downloading messages in "important" it freezes up.

Modified by Wayne Mery

All Replies (3)

Wayne Mery
Wayne Mery
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Is "important" a folder you created, or a gmail folder?

mariannefitzgerald
mariannefitzgerald Question owner
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mariannefitzgerald said

I can't use Thunderbird 38.2.0 on my PC because it continually is "not responding". Windows cannot resolve the problem. The problem code is AppHang B1. When I close the program and re-open it, I receive messages, but once it starts downloading messages in "important" it freezes up.

"Important" is an artifact of gmail, not a folder I created.

mariannefitzgerald
mariannefitzgerald Question owner
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mariannefitzgerald said

I can't use Thunderbird 38.2.0 on my PC because it continually is "not responding". Windows cannot resolve the problem. The problem code is AppHang B1. When I close the program and re-open it, I receive messages, but once it starts downloading messages in "important" it freezes up.

I went into Gmail settings and removed the importance markers and it solved the problem of Thunderbird getting hung up. I still don't understand why I had the issues after Monday's Thunderbird update (and not before) but at least it's working now.