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Thunderbird has become unbearably slow

  • 2 replies
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  • Last reply by Wayne Mery

pacsl
pacsl
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Thunderbird is suddenly running at least 20 times slower than it should. All my other programs work fine including Firefox. Version 38.1.0, Windows 8.

Thunderbird is suddenly running at least 20 times slower than it should. All my other programs work fine including Firefox. Version 38.1.0, Windows 8.

All Replies (2)

Wayne Mery
Wayne Mery
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Please start *Windows'* safe mode with networking enabled - win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode - win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 - XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Then, still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away? Please reply to let us know results.

Wayne Mery
Wayne Mery
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When you get a chance, please let us know what's up