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How do I clear the cache on Samsung Galaxy Note 10.1 using Android?

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  • 1 has this problem
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  • Last reply by christ1

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I'm not terribly jargon savvy but I believe I now understand what a cache is, however, I have not been able to find any place within Firefox to choose "clear cache". I'm trying to use my banking app to deposit checks but it won't work; my bank suggested I clear the cache. I found an option to clear cache in what may be another browser ( I got there by tapping the earth icon which, if it was on my laptop, would be Internet Explorer)... but when i tapped it, it went from dark grey to light grey and never changed. I originally thought when it was light grey, it was working on clearing the cache, but it remained light gray until I rebooted the tablet. Thanks for any help you can give.

I'm not terribly jargon savvy but I believe I now understand what a cache is, however, I have not been able to find any place within Firefox to choose "clear cache". I'm trying to use my banking app to deposit checks but it won't work; my bank suggested I clear the cache. I found an option to clear cache in what may be another browser ( I got there by tapping the earth icon which, if it was on my laptop, would be Internet Explorer)... but when i tapped it, it went from dark grey to light grey and never changed. I originally thought when it was light grey, it was working on clearing the cache, but it remained light gray until I rebooted the tablet. Thanks for any help you can give.

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Menu button - Settings - Clear private data Check 'Cache' and whatever else you want to clear. Press 'CLEAR DATA'.