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Can"t access my passwords becuz I can't remember masster pw, how can I change/delete it?

  • 2 replies
  • 5 have this problem
  • 14 views
  • Last reply by cor-el

sukaye
sukaye
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Well I have forgotten my master password and when I tried to change/delete it, I was asked to enter my master password which I cannot remember. So what now?

Well I have forgotten my master password and when I tried to change/delete it, I was asked to enter my master password which I cannot remember. So what now?

Chosen solution

The button for this was a hidden to reduce accidental resets. You should be able to flush it, along with previously saved passwords, using the steps in this article: Reset your Primary Password if you've forgotten it. Does that work?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

The button for this was a hidden to reduce accidental resets. You should be able to flush it, along with previously saved passwords, using the steps in this article: Reset your Primary Password if you've forgotten it. Does that work?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If the chrome URI doesn't work then you can delete the logins.json and key3.db files in the Firefox profile folder.

  • chrome://pippki/content/resetpassword.xul

You can use this button to go to the currently used Firefox profile folder: