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Firefox crashes

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  • 1 has this problem
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  • Last reply by user633449

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Firefox has been crashing after about 5 minutes. There is no pattern to why, it seems to crash no matter what I am doing. Here is the crash report id: ebfd6966-8e63-4451-b35c-ac6942150505 I did uninstall and reinstall Firefox and the problem persists. I have not tried safe mode yet.

Firefox has been crashing after about 5 minutes. There is no pattern to why, it seems to crash no matter what I am doing. Here is the crash report id: ebfd6966-8e63-4451-b35c-ac6942150505 I did uninstall and reinstall Firefox and the problem persists. I have not tried safe mode yet.

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You have trusteer Raport installed, please uninstall it as it is known to cause many stability issues with Firefox. If you NEED it, than please contact trusteer for support.