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Slow start after update

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  • 1 has this problem
  • 8 views
  • Last reply by philipp

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After the recent updates to FF36.0.3 and 36.0.4, it takes Firefox 1.5 min to start on my PC with Win 7. I tried everything: new install and refresh, even safe mode doesn't make the slightest difference. Any ideas? George

After the recent updates to FF36.0.3 and 36.0.4, it takes Firefox 1.5 min to start on my PC with Win 7. I tried everything: new install and refresh, even safe mode doesn't make the slightest difference. Any ideas? George

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hi GeorgeR67, other users have reported that this issue was caused and could be resolved by adjusting the settings of their norton software running on affected systems: https://support.mozilla.org/en-US/questions/1048938#answer-696520 https://community.norton.com/en/forums/firefox-extreemly-slow-start