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my bookmars are blank after update

  • 2 replies
  • 2 have this problem
  • 11 views
  • Last reply by cor-el

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Hi,

When last week, firefox was updated, I lost all my bookmarks.

Meaning my toolbar is here but empty.

I tried to restore all my bookmark, find the bookmark.html but with no success.


Do you have any idea how I can recover it?

Thanks

Hi, When last week, firefox was updated, I lost all my bookmarks. Meaning my toolbar is here but empty. I tried to restore all my bookmark, find the bookmark.html but with no success. Do you have any idea how I can recover it? Thanks

All Replies (2)

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Hi, first open Bookmarks > Show All Bookmarks > Import and Backup > Restore. If you can't restore them from there, please have a look at this article.

Hope that solves your problem.

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