Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox keeps displaying old website, mobile ff finds new site. how do i make desktop go to new site?

  • 2 replies
  • 3 have this problem
  • 4 views
  • Last reply by cor-el

more options

I moved my website from old host to godaddy. updated the dns at register.com. On my android phone with firefox, I can see the new site, after I dropped wifi and went to data. On my desktop, and on my husbands two computers, we can only see the old site, even after clearing cache. How do I make Firefox display the new site?

I moved my website from old host to godaddy. updated the dns at register.com. On my android phone with firefox, I can see the new site, after I dropped wifi and went to data. On my desktop, and on my husbands two computers, we can only see the old site, even after clearing cache. How do I make Firefox display the new site?

Chosen solution

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

Read this answer in context 👍 1

All Replies (2)

more options

Try flushing the DNS cache. Sorry I don't know how to do that on a Mac. Apple support should be able to help there.

more options

Chosen Solution

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.