Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't delete email from any account until I close Thunderbird and reopen. Thunderbird can,t find the sent folder.

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by Matt

more options

Thunderbird opens and I can send msg BUT it stalls trying to send to Sent Folder. Restarting Thunderbird seems to solve the problem. Also on opening Thunderbird I can view mail but can not move junk to Junk Folder or delete unwanted messages. Reloading Thunderbird solves problem; until the next time.

Thunderbird opens and I can send msg BUT it stalls trying to send to Sent Folder. Restarting Thunderbird seems to solve the problem. Also on opening Thunderbird I can view mail but can not move junk to Junk Folder or delete unwanted messages. Reloading Thunderbird solves problem; until the next time.

All Replies (3)

more options

what mail provider and is the account IMAP or POP?

more options

I am running Thunderbird on a Dell Mini running Win 7 starter. Three of my accounts are provided via Verizon, Towson Univ, and Google. All three share the problems. Between the three I use IMAP and POP.

more options

If I recall correctly starter editions of windows are throttled in regard to the number of application they can run, so I assume your computer is pretty low power. I also guess your using the anti virus program that came with the device. have a look here and contact McAfee if my assumptions are correct. https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

there are other possibilities, but McAfee is the most obvious.