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username and password are being requested by

  • 1 reply
  • 2 have this problem
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  • Last reply by cor-el

deceptron
deceptron
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I can't open my firefox browser. An authentication required message pops up saying- a username and password are being requested by https://proxyvip.econ.mpg.de:444. The site says "Radius" - What do I do to get firefox working again? i can't do anything with it

I can't open my firefox browser. An authentication required message pops up saying- a username and password are being requested by https://proxyvip.econ.mpg.de:444. The site says "Radius" - What do I do to get firefox working again? i can't do anything with it

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.

See if you can use the Profile Manager to start Firefox in Offline mode.

Try to start Firefox with the about:blank page by creating a copy of the current Firefox desktop shortcut and add a space and -url "about:blank" to the target/command field.

If that allows to start Firefox then check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":