Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't open google,yahoo,facebook,and some other sites.

more options

I cannot open google.com, facebook.com, twitter.com, tomshardware.com, microsoft.com, and live.com (so far these sites that i know cannot be opened in firefox), it just says server not found. But I can open other sites (even google.co.id is OK,but not google.com). What I've tried -open those sites in safe mode -clear cache and cookies -scan my pc with microsoft safety scanner Other browsers work perfectly, other pc/smartphone (on the same network) also work fine. I'm on windows 8.1. Thanks in advance

I cannot open google.com, facebook.com, twitter.com, tomshardware.com, microsoft.com, and live.com (so far these sites that i know cannot be opened in firefox), it just says server not found. But I can open other sites (even google.co.id is OK,but not google.com). What I've tried -open those sites in safe mode -clear cache and cookies -scan my pc with microsoft safety scanner Other browsers work perfectly, other pc/smartphone (on the same network) also work fine. I'm on windows 8.1. Thanks in advance

Chosen solution

There is a tutorial already written. please follow this tutorial. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can This may solve your problem. thank you

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

There is a tutorial already written. please follow this tutorial. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can This may solve your problem. thank you

more options

Thanks for your reply Previously I've tried to reinstall firefox,scan for malwares/viruses, and restore windows but failed solved the problem. Disabling ipv6 looks like solve my problem (I dont know the 'side-effect' though') Thanks, s.Turjoe