Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

My Firefox crashed, I have lost all my passwords and bookmarks, how can I recover it?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

Makava
Makava
more options

I was on line, my Firefox browser crashed, It asked me if it could recover it after which I have lost all my passwords and bookmarks, how can I recover it?

duplicate of /questions/1023258

I was on line, my Firefox browser crashed, It asked me if it could recover it after which I have lost all my passwords and bookmarks, how can I recover it? duplicate of [/questions/1023258]

Modified by James

All Replies (2)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles


https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile


https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

FredMcD
FredMcD
more options

Look on your desktop. Do you see a folder called Old Filefox? This is where your original profile should be.