Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cache viewer stopped working suddenly today

  • 4 replies
  • 3 have this problem
  • 1 view
  • Last reply by neilbowls

more options

I use cache viewer to view files offline. Today there are no files in the viewer after browsing session has closed. Can anyone tell me how to repair this ?

I use cache viewer to view files offline. Today there are no files in the viewer after browsing session has closed. Can anyone tell me how to repair this ?

Chosen solution

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

Read this answer in context 👍 0

All Replies (4)

more options

The current Firefox releases 32 and later use a new cache service named Cache2. This change will cause extensions that use the old cache service to stop working and its developer needs to update the extension. You can check the Add-ons website to see if there is already a version available that is possibly not approved yet.

If you want to revert to the previously used cache for now then you can toggle this pref to false on the about:config page.

  • browser.cache.use_new_backend_temp = false
more options

Thanks for the reply. I have tried cacheviewer2 and I am not impressed, it is slow and freezes when trying to save files. I much prefer the old version.

I cannot seem to find the config page so I cannot try the second option.

Best regards Neil

more options

Chosen Solution

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

more options

Thanks for your assistance, this solution worked fine.