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I am unable to download firefox to a new computer running windows 7.

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  • Last reply by cor-el

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just purchased a new laptop running windows 7. I am unable to get firefox to complete a download...takes forever and never completes. Any thoughts?

just purchased a new laptop running windows 7. I am unable to get firefox to complete a download...takes forever and never completes. Any thoughts?

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Is this about downloading and installing Firefox or using Firefox to download files from internet?

Try this in case of problems with downloading or updating Firefox:

Make sure that your anti-virus software isn't blocking downloading files or is interfering otherwise.

See: