Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

fire fox is not opening no matter how many times i click on it

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

i am using fire fox 30.0 it is not opening not matter how many times i click, it won't show any action i request please solve my problem i have been working on my pc to become perfect and now when it is this is the only problem i am facing now i can't use the best browser in the world

i am using fire fox 30.0 it is not opening not matter how many times i click, it won't show any action i request please solve my problem i have been working on my pc to become perfect and now when it is this is the only problem i am facing now i can't use the best browser in the world

All Replies (1)

more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See:


You can use one of these to start Firefox in Safe Mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem