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I can't capture scrolling screen shots of Web pages anymore since the new tab design.

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  • Last reply by zmagicx

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Ever since the launch of the new tab design in Firefox, I can't use scrolling page screen capture in stand-alone clients or add-ons. I can capture scrolling web pages in other browsers but, Firefox is my main browser and I don't want to switch to Chrome. Is there another way or do I have to wait for the next version of Firefox that addresses this issue.

The capture window for 2 different stand-alone clients puts the capture box above the tabs which seems to prevent any scrolling from happening. Any advice that can get this working again? I tried using SnagIT and PicPick Portable. Neither work for the latest version of FireFox. Thanks.

Ever since the launch of the new tab design in Firefox, I can't use scrolling page screen capture in stand-alone clients or add-ons. I can capture scrolling web pages in other browsers but, Firefox is my main browser and I don't want to switch to Chrome. Is there another way or do I have to wait for the next version of Firefox that addresses this issue. The capture window for 2 different stand-alone clients puts the capture box above the tabs which seems to prevent any scrolling from happening. Any advice that can get this working again? I tried using SnagIT and PicPick Portable. Neither work for the latest version of FireFox. Thanks.

Chosen solution

Your System Details shows;

Installed Plug-ins

Shockwave Flash 14.0 r0 Shockwave Flash 13.0 r0

and

Adobe PDF Plug-In For Firefox and Netscape 11.0.07 Adobe PDF Plug-In For Firefox and Netscape "9.5.5"

Having more than one version of a program may cause issues.

Update your Shockwave Flash v14. http://get.adobe.com/shockwave/

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Chosen Solution

Your System Details shows;

Installed Plug-ins

Shockwave Flash 14.0 r0 Shockwave Flash 13.0 r0

and

Adobe PDF Plug-In For Firefox and Netscape 11.0.07 Adobe PDF Plug-In For Firefox and Netscape "9.5.5"

Having more than one version of a program may cause issues.

Update your Shockwave Flash v14. http://get.adobe.com/shockwave/

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I can't use scrolling page screen capture Are you using an add-on, or a third party program?

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Thanks! I disabled some other plugins and that helped get it working. I am using Firefox at home and at work. I sent that post from work. I am at home now and disabled all plugins in question. I didn't have any duplicate plugins in my browser at home. However, I disabled a few other plugins I wasn't using and tried it again and it worked. I am not sure which plugin was causing the issue. I disabled a bunch of them and rebooted. I also reinstalled PicPick. Thanks again!

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Open the add-ons manager. Go to the plugins page. Near the top of the page is a link that will check your plugins. Please use it. Do not worry if something comes back Unknown, we just want to look for those that need updating. Do whatever needs updates, Reboot the computer, then test Firefox.

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Thanks no updates this time. I have it set to auto update all the plugins as well. thanks.