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Why did the most recent update set all my plug-ins to Ask to Activate and disable an Adobe one?

  • 2 replies
  • 10 have this problem
  • 13 views
  • Last reply by Thersonist

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Firefox update and none of my plug-ins were working till I went and changed them from Ask to Activate to Always Activate. This Adobe Acrobat NPAPI Plug-in says it needs to be updated but when I try it does not update. It returns to the same need to update screen. There is a problem with your latest update.

Firefox update and none of my plug-ins were working till I went and changed them from Ask to Activate to Always Activate. This Adobe Acrobat NPAPI Plug-in says it needs to be updated but when I try it does not update. It returns to the same need to update screen. There is a problem with your latest update.

Chosen solution

I did try to update the plug-in. I would not. I fixed the problem by uninstalling the new firefox and downloading an older version and making sure it didn't install the maintenance program. This keeps it from updating. I even tried the 31 beta firefox and it set all plug-ins to ask to activate. Until you can fix this problem I will remain using the older version that works properly.

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That is confusing. In order to know what is updated: the plugin check is the best reference.

Have you tried to reinstall the plugin?

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Chosen Solution

I did try to update the plug-in. I would not. I fixed the problem by uninstalling the new firefox and downloading an older version and making sure it didn't install the maintenance program. This keeps it from updating. I even tried the 31 beta firefox and it set all plug-ins to ask to activate. Until you can fix this problem I will remain using the older version that works properly.