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FlashPlayer only works once after reinstall

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by Wambo

Wambo
Wambo
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Hi, i'm out of ideas and i need some help.

I currently have the problem, that my flashplayer is not working anymore. When i reinstall Firefox and Flashplayer it works exactly one time. As soon as i close firefox and open it again, its broken again.

How does it manifest FlashPlayer is not working? Opening a YouTube video, the video doesn't start. I can see the menu and right clicking shows me the Flash context menu. I can open global settings, but clicking "settings" doenst do anything. Visiting the Settings Pages at adobe.com shows me just a blank space. It recognizes there's flash, shows context menu but it shows nothing.

What i already tried: At first i tried turning off different Addons one by one, resetting Firefox and check with "about:plugins" if the Path is correct and if its activated. (It is.) i reinstalled firefox completly, including addons, all saved data. Complete new installation. And i uninstalled and installed Flashplayer. (13.0.0.214) Last thing i tried was installing Beta Firefox (v.30.0) But nothing helped. It works on the first start, then its broken.

Here are some technical informations (Troubleshooting Information) - Sorry its german: __________________________________________________________________________________________________ Allgemeine Informationen

Name: Firefox Version: 30.0 User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0

Absturzberichte der letzten 3 Tage

Alle Absturzberichte (einschließlich 1 nicht abgesendeter Absturzbericht in dieser Zeitspanne)

Erweiterungen

Name: Adobe Acrobat - Create PDF Version: 1.2 Aktiviert: false ID: web2pdfextension@web2pdf.adobedotcom

Wichtige modifizierte Einstellungen

browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20140529161749 browser.startup.homepage_override.buildID: 20140529161749 browser.startup.homepage_override.mstone: 30.0 dom.mozApps.used: true extensions.lastAppVersion: 30.0 gfx.direct3d.last_used_feature_level_idx: 0 network.cookie.prefsMigrated: true network.http.spdy.enabled: false network.http.spdy.enabled.v3: false network.http.spdy.enabled.v3-1: false places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true

Grafik

Direct2D aktiviert: true DirectWrite aktiviert: true (6.1.7601.17789) Geräte-ID: 0x1080 GPU #2 aktiv: false GPU-beschleunigte Fenster: 1/1 Direct3D 10 Karten-Beschreibung: NVIDIA GeForce GTX 580 Karten-RAM: 1536 Karten-Treiber: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Treiber-Datum: 5-19-2014 Treiber-Version: 9.18.13.3788 Vendor-ID: 0x10de WebGL-Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 580 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

JavaScript

Inkrementelle GC: true

Barrierefreiheit

Aktiviert: false Barrierefreiheit verhindern: 0

Bibliotheken-Versionen

NSPR Minimal vorausgesetzte Version: 4.10.4 Verwendete Version: 4.10.4

NSS Minimal vorausgesetzte Version: 3.16 Basic ECC Verwendete Version: 3.16 Basic ECC

NSSSMIME Minimal vorausgesetzte Version: 3.16 Basic ECC Verwendete Version: 3.16 Basic ECC

NSSSSL Minimal vorausgesetzte Version: 3.16 Basic ECC Verwendete Version: 3.16 Basic ECC

NSSUTIL Minimal vorausgesetzte Version: 3.16 Verwendete Version: 3.16 __________________________________________________________________________________________________

Installed Plugins: Shockwave Flash 

   Datei: NPSWF32_13_0_0_214.dll
   Pfad: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_13_0_0_214.dll
   Version: 13.0.0.214
   Status: Aktiviert
   Shockwave Flash 13.0 r0

MIME-Typ Beschreibung Endungen application/x-shockwave-flash Adobe Flash movie swf application/futuresplash FutureSplash movie spl

.....

Hi, i'm out of ideas and i need some help. I currently have the problem, that my flashplayer is not working anymore. When i reinstall Firefox and Flashplayer it works exactly one time. As soon as i close firefox and open it again, its broken again. How does it manifest FlashPlayer is not working? Opening a YouTube video, the video doesn't start. I can see the menu and right clicking shows me the Flash context menu. I can open global settings, but clicking "settings" doenst do anything. Visiting the Settings Pages at adobe.com shows me just a blank space. It recognizes there's flash, shows context menu but it shows nothing. What i already tried: At first i tried turning off different Addons one by one, resetting Firefox and check with "about:plugins" if the Path is correct and if its activated. (It is.) i reinstalled firefox completly, including addons, all saved data. Complete new installation. And i uninstalled and installed Flashplayer. (13.0.0.214) Last thing i tried was installing Beta Firefox (v.30.0) But nothing helped. It works on the first start, then its broken. Here are some technical informations (Troubleshooting Information) - Sorry its german: __________________________________________________________________________________________________ Allgemeine Informationen ------------------------ Name: Firefox Version: 30.0 User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0 Absturzberichte der letzten 3 Tage ---------------------------------- Alle Absturzberichte (einschließlich 1 nicht abgesendeter Absturzbericht in dieser Zeitspanne) Erweiterungen ------------- Name: Adobe Acrobat - Create PDF Version: 1.2 Aktiviert: false ID: web2pdfextension@web2pdf.adobedotcom Wichtige modifizierte Einstellungen ----------------------------------- browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20140529161749 browser.startup.homepage_override.buildID: 20140529161749 browser.startup.homepage_override.mstone: 30.0 dom.mozApps.used: true extensions.lastAppVersion: 30.0 gfx.direct3d.last_used_feature_level_idx: 0 network.cookie.prefsMigrated: true network.http.spdy.enabled: false network.http.spdy.enabled.v3: false network.http.spdy.enabled.v3-1: false places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true Grafik ------ Direct2D aktiviert: true DirectWrite aktiviert: true (6.1.7601.17789) Geräte-ID: 0x1080 GPU #2 aktiv: false GPU-beschleunigte Fenster: 1/1 Direct3D 10 Karten-Beschreibung: NVIDIA GeForce GTX 580 Karten-RAM: 1536 Karten-Treiber: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Treiber-Datum: 5-19-2014 Treiber-Version: 9.18.13.3788 Vendor-ID: 0x10de WebGL-Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 580 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 JavaScript ---------- Inkrementelle GC: true Barrierefreiheit ---------------- Aktiviert: false Barrierefreiheit verhindern: 0 Bibliotheken-Versionen ---------------------- NSPR Minimal vorausgesetzte Version: 4.10.4 Verwendete Version: 4.10.4 NSS Minimal vorausgesetzte Version: 3.16 Basic ECC Verwendete Version: 3.16 Basic ECC NSSSMIME Minimal vorausgesetzte Version: 3.16 Basic ECC Verwendete Version: 3.16 Basic ECC NSSSSL Minimal vorausgesetzte Version: 3.16 Basic ECC Verwendete Version: 3.16 Basic ECC NSSUTIL Minimal vorausgesetzte Version: 3.16 Verwendete Version: 3.16 __________________________________________________________________________________________________ Installed Plugins: Shockwave Flash Datei: NPSWF32_13_0_0_214.dll Pfad: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_13_0_0_214.dll Version: 13.0.0.214 Status: Aktiviert Shockwave Flash 13.0 r0 MIME-Typ Beschreibung Endungen application/x-shockwave-flash Adobe Flash movie swf application/futuresplash FutureSplash movie spl .....

Modified by Wambo

Chosen solution

Hi, don't worry about it. We can read it.

First try to follow these directions:

If that doesn't work, you can try to disable Protected Mode in Flash 11.3 and above by adding the line ProtectedMode=0 to the Flash "mms.cfg" file located in one of these locations: [46] 

   (Windows 32bit) C:\Windows\System32\Macromed\Flash 
   (Windows 64bit) C:\Windows\SysWOW64\Macromed\Flash

For example, on a Windows 7 64-bit system, open the C:\Windows\SysWOW64\Macromed\Flash folder, copy the file "mms.cfg" to the desktop, open it in Notepad, add a new line ProtectedMode=0 and then close Notepad, saving your changes. Next, go back to the C:\Windows\SysWOW64\Macromed\Flash folder, rename the original file to "mms.cfgBAK" (to save it as a backup) and then drag and drop in the modified "mms.cfg" file from the desktop. [47] [48] [49]

Note: To re-enable Flash Protected Mode, either restore a backup of the original mms.cfg file, if you saved one, or else re-edit the mms.cfg file to remove the ProtectedMode=0 l line you added. Updating Flash Player or installing a newer version does not automatically re-enable Protected Mode

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All Replies (3)

Wambo
Wambo Question owner
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Ups, wasnt a good idea to use a line of hashes as stripline... :P

Modified by Wambo

Moses
Moses
  • Moderator
more options

Chosen Solution

Hi, don't worry about it. We can read it.

First try to follow these directions:

If that doesn't work, you can try to disable Protected Mode in Flash 11.3 and above by adding the line ProtectedMode=0 to the Flash "mms.cfg" file located in one of these locations: [46] 

   (Windows 32bit) C:\Windows\System32\Macromed\Flash 
   (Windows 64bit) C:\Windows\SysWOW64\Macromed\Flash

For example, on a Windows 7 64-bit system, open the C:\Windows\SysWOW64\Macromed\Flash folder, copy the file "mms.cfg" to the desktop, open it in Notepad, add a new line ProtectedMode=0 and then close Notepad, saving your changes. Next, go back to the C:\Windows\SysWOW64\Macromed\Flash folder, rename the original file to "mms.cfgBAK" (to save it as a backup) and then drag and drop in the modified "mms.cfg" file from the desktop. [47] [48] [49]

Note: To re-enable Flash Protected Mode, either restore a backup of the original mms.cfg file, if you saved one, or else re-edit the mms.cfg file to remove the ProtectedMode=0 l line you added. Updating Flash Player or installing a newer version does not automatically re-enable Protected Mode

Wambo
Wambo Question owner
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Disabling ProtectedMode worked. Thanks.