Thunderbird Community Forum

I recently discovered that the content -- text, images, attachments -- of all of the emails in my Thunderbird Inbox, going back several years, with the exception of those I have received since July 2, 2024, have vanished. The header fields remained -- "From", "Subject", etc. -- but the content pane for each email is a total blank. So I right-clicked on the Inbox folder, then "Properties", then "Repair Folder", and the result was that Thunderbird then deleted even the header fields of those thousands of emails from before July 2, 2024. So now, there's no trace of them, not even the header fields. Before July 2, 2024, there were more than 9,200 emails in the Inbox folder. Now (July 9, 2024) there are just over 100. Fortunately, none of the other folders seem to have been affected -- only the Inbox. So all the emails I transferred to those folders over more than 25 years are still there. Does anyone have a clue as to why Thunderbird would randomly delete almost everything in my Inbox, yet leave the contents of all the other folders intact (even the "Sent" folder)? Did Thunderbird do an automatic update on July 2, 2024 that may have caused this disaster? Is there any way I can get those emails back? I use a desktop PC running Windows 10. Thank you.

Hi, I'm using Thunderbird 115.4.1 and Windows 8.1 Pro. Ever since the Supernova update, TB crashes pretty much daily (up to 3x a day). I turned off auto-updates as soon as I found out how to, since everything was so confusing and didn't work the way I was used to. Now I'm afraid to do any more updates since I don't want a whole bunch of other things to get screwed up. I have learned to kind of work around the problem areas, though it's frustrating. But I don't want to spend another 10-15 hours trying to fix new problems. Any suggestions? I can't seem to find any information about people who have had this crashing problem and then had it resolved through an update. Thanks

Hi I have just set up Thunderbird on a new laptop. All installed and working. The only thing I can't seem to customise is the columns on the message list, specifically the column headings aren't showing.

There are only 2 columns, on the left hand side is the sender and underneath the description and on the right the time and underneath the star.

I have matched the settings that I can find with the setup on my old PC, but nothing seems to change the message list view.

Any help gratefully received...

Kevin

All the gmail entries & passwords deleted, remaining email passwords replaced, as of this morning.

I replaced them, and then so did they. I just yesterday deleted my online life... I'm sure just a coincidence.

Here's half of one they used: M.C555_BAY.0.U.-Co2UA6qeq4JOFgsvOCkdA**pHYS5XqT3TfRXLZAdnUxGM361xXXF0iCTeAaY5pXNyRoEu7KvIh3*uCkYXNAKRvbL7UnBYVnODYaRQ8e5lPvftncJgK1yNc9TzeqTMW1BCwqdeBAjmbGg

Suggestions? (Other than accept the dark side & sell your soul)

Hi, I've been searching for an answer to this that actually works for me, to no avail.

I'm using the 115.12.2 (64-bit) version.

What I want to do is move my current profile, in /home/nunovski2001/snap/thunderbird/common/.thunderbird/emzi01vt.default/ to /media/nunovski2001/GST/emzi01vt.default/. I've done it before, I just can't remember how.

The version that transferred to the new machine worked briefly then generated an error message to trash the application. I downloaded a new version and now I can't get things back the way they were. I had several e-mail accounts and 20 years worth of old e-mails saved in various folders. It's all gone. I tried the copy Thunderbird folder from old machine's profiles and paste on new machine in same location, but that didn't work. What now?? Thanks.

I have two different university accounts (one as a student and one as an adjunct). These accounts have the university domain, but they are through Gmail. Last year the university also instituted Microsoft single-sign-on for all emails.

Single-sign-on has the well-known, apparently unsolved, and extremely annoying problem that it makes it impossible to be signed into multiple single-sign-on accounts on the same browser at the same time. The solution to this problem so far is to use a private tab, or the Firefox "multiple containers" add-on, and separate one of the accounts into it's own container.

Thunderbird seems to have the same problem. I cannot connect to both accounts at the same time. The second one will not even open the popup to give credentials, and will always claim invalid authentication.

Is there some workaround similar to the Firefox browser workaround mentioned above?

Have you a procedure to retrieve my Message database. Since I used the troubleshooting mode, it is displayed "0" message. In my profile, I have a XXXXX.default file of more than 2G

Avez vous une procédure pour récupérer ma base de donnée Message. Depuis que j'ai utilisé le mode dépannage, il est affiché "0" message. Dans mon profil, j'ai un fichier XXXXX.default de plus de 2G

Hi, our company is using a program called Visma Administration 1000 as economy system. Since we have macbook computers we thus have a Microsoft Remote Desktop downloaded, since the economy system only works through Windows! Anyhow, we then use Thunderbird as a local e-mail which is connected to the economy system, and through which we can send our orders, invoices etc to our email. However, ever since a few weeks back a troubleshooting messege has occured making us unable to send the emails; referring to a problem with the outgoing SMTP server. However, after speaking with an IT Support guy who looked it thorugh he said that everything looked like it should. BUT I am wondering if it might have anything to do with the server/thunderbird being blocked by the program, which I don't know how to check... Does anyone know how to fix it?

The error message is in swedish but translates to: "The message could not be sent. The message could not be sent because the connection to the outgoing server (smtp01.binero.se) failed. The server may be unavailable or is denying connection to the outgoing server (SMTP). Please check that your outgoing server (SMTP) settings are correct and try again."

I really appreciate any help I can get!! Thank you in advance, kind regards Ella

Witam, thunderbrid w dniu dzisiejszym zaczął bardzo wolno działać . próbowałem uruchomić aplikację kilkukrotnie ale bardzo wolne jest jej działania. bardzo długo aplikacja otwiera e-maile oraz pokazuje ikone braku odpowiedzi na laptopie korzystamy z ubuntu . problem jest od dzisiaj przedtem program działał prawidłowo expo@telvinet.pl szef@i-ogrod.pl proszę o pilną pomoc jak naprawić aplikację ponieważ nie możemy nic zrobić w firmie.

On the calendar, on the screen I have Week View At the top are "all day" events, following by events in chronological order. Everything looks fine.

Printing and print preview are radically different from screen. In one case the print started with appointments after noon and all-day events were listed below. Morning appointments were not listed at all. In another with no all-day events all the appointments were listed twice.

"Print Preview" is before printer selection so I suspect the problem is not the printer. I tried changing the printer and it made no difference.

Here is the TroubleShooting information

I appreciate your help.

Jonathan

 Application Basics

   Name: Thunderbird
   Version: 115.12.2
   Build ID: 20240621154414
   Distribution ID:

   Update Channel: esr
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.12.2
   OS: Windows_NT 10.0 19045
   OS Theme:

   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 2
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 15.9 GB
   Disk Space Available: 395 GB

 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, 0, passwordCleartext

   account3:
     INCOMING: account3, , (pop3) mail.nc3.mobi:995, SSL, passwordCleartext
     OUTGOING: , mail.nc3.mobi:465, SSL, passwordCleartext, true

 Libraries

     Library
     Status
     Expected minimum version
     Version in use
     Path

     RNP (OpenPGP)
     OK
     0.17.0
     0.17.0+PR2073.MZLA.115.12.2
     C:\Program Files (x86)\Mozilla Thunderbird\rnp.dll

 Calendar Settings

     Home

       Name
       Value

       Name:
       Type: storage
       Disabled: true
       Username:
       URI:
       Refresh Interval:
       Read-only:
       Suppress Alarms:
       Cache Enabled:
       iMIP Identity: id2
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported: true
       Event Supported:
       Task Supported:
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported:

     jejaffe  <<<<<<<<<<<<<<< This is the calendar I am using. "Home" above is not used.

       Name
       Value

       Name:
       Type: storage
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only:
       Suppress Alarms:
       Cache Enabled:
       iMIP Identity: id2
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported: true
       Event Supported:
       Task Supported:
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported:

 Crash Reports for the Last 3 Days

 Remote Processes

   Type: Count

     Extension: 1
     GPU: 1

 Add-ons

     Name
     Type
     Version
     Enabled
     ID

       Amazon.com
       extension
       1.1
       true
       amazondotcom@search.mozilla.org

       Bing
       extension
       1.0
       true
       bing@search.mozilla.org

       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org

       Google
       extension
       1.0
       true
       google@search.mozilla.org

       ImportExportTools NG
       extension
       14.0.3
       true
       ImportExportToolsNG@cleidigh.kokkini.net

       PrintingTools NG
       extension
       3.0.1
       true
       PrintingToolsNG@cleidigh.kokkini.net

       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org

       Xpunge
       extension
       4.0.2
       true
       {786abda0-fd14-d247-bf69-38b2fc18491b}

 Security Software

   Type: Name

     Antivirus: Microsoft Defender Antivirus
     Antispyware:
     Firewall:

 Graphics

     Features
     Compositing: WebRender
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (Intel)

EGL_VERSION: 1.5 (ANGLE 2.1.19736 git hash: fa03ab3adeaf) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 1 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0, D3D11-20.19.15.5144)
     WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.19736 git hash: fa03ab3adeaf)
     WebGL 1 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (Intel)

EGL_VERSION: 1.5 (ANGLE 2.1.19736 git hash: fa03ab3adeaf) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 2 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0, D3D11-20.19.15.5144)
     WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19736 git hash: fa03ab3adeaf)
     WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
     Direct2D: true
     Target Frame Rate: 60
     DirectWrite: true (10.0.19041.4355)

     GPU #1
     Active: Yes
     Description: Intel(R) HD Graphics 4600
     Vendor ID: 0x8086
     Device ID: 0x0412
     Driver Version: 20.19.15.5144
     Driver Date: 5-15-2020
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Subsys ID: 05a51028
     RAM: 0

     GPU #2
     Active: No
     RAM: 0

     Diagnostics
     AzureCanvasBackend: direct2d 1.1
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): skia
     CMSOutputProfile: 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
     Display0: 1366x768@60Hz scales:1.000000|1.000000
     DisplayCount: 1
     HardwareStretching: both=0 window-only=0 full-screen-only=0 none=1 error=0
     OverlaySupport: NV12=None YUV2=None BGRA8=Software RGB10A2=None
     SwapChainTearingSupport: Supported
     GPUProcessPid: 1380
     Window Device Pixel Ratios: 1
     ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
     WebGPU Default Adapter: [object Object]
     WebGPU Fallback Adapter: [object Object]

     Decision Log
     HW_COMPOSITING: available by default
     D3D11_COMPOSITING: available by default
     DIRECT2D: available by default
     D3D11_HW_ANGLE: available by default
     GPU_PROCESS: available by default
     WEBRENDER: available by default
     WEBRENDER_COMPOSITOR: available by default
     WEBRENDER_PARTIAL: available by default
     WEBRENDER_SHADER_CACHE: available by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by default
     WEBRENDER_DCOMP_PRESENT: available by default
     WEBRENDER_SCISSORED_CACHE_CLEARS: available by defaultblocklisted by env: Blocklisted by gfxInfo
     WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
     WINDOW_OCCLUSION: available by default
     VIDEO_OVERLAY: available by default
     HW_DECODED_VIDEO_ZERO_COPY: available by default
     VP8_HW_DECODE: available by default
     VP9_HW_DECODE: available by default
     REUSE_DECODER_DEVICE: available by default
     BACKDROP_FILTER: available by default
     CANVAS_RENDERER_THREAD: available by default
     ACCELERATED_CANVAS2D: disabled by default: Disabled by default

   Crash Guard Disabled Features

   Workarounds

   Failure Log

 Media

     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): ...

     Output Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Speakers / Headphones (Realtek Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_102805A5&REV_1000\4&18c787b9&0&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

     Input Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Microphone (Realtek Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_102805A5&REV_1000\4&18c787b9&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0

       Capture Input terminal (AC Interface)
       USB\VID_12D1&PID_4321&MI_02\6&34bbb27&0&0002
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       1
       default: 16000, support: 16000 - 16000
       48 - 160

       Line In (Realtek Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_102805A5&REV_1000\4&18c787b9&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0

       Stereo Mix (Realtek Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_102805A5&REV_1000\4&18c787b9&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0

     Media Capabilities

     Enumerate database

 Environment Variables

   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\jejaf\AppData\Roaming\Thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\jejaf\AppData\Roaming\Thunderbird\Profiles\qm2hc00a.default-release\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\jejaf\AppData\Roaming\Thunderbird\Pending Pings
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files (x86)\Mozilla Thunderbird\crashreporter-override.ini

 Important Modified Preferences

   accessibility.typeaheadfind.flashBar: 0
   browser.cache.disk.amount_written: 122922
   browser.cache.disk.capacity: 1048576
   browser.cache.disk.filesystem_reported: 1
   browser.search.region: US
   extensions.lastAppVersion: 115.12.2
   gfx.crash-guard.d3d11layers.appVersion: 78.14.0
   gfx.crash-guard.d3d11layers.deviceID: 0x0412
   gfx.crash-guard.d3d11layers.driverVersion: 20.19.15.5144
   gfx.crash-guard.d3d11layers.feature-d2d: true
   gfx.crash-guard.d3d11layers.feature-d3d11: true
   gfx.crash-guard.status.d3d11layers: 2
   gfx.crash-guard.status.wmfvpxvideo: 2
   gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.0
   gfx.crash-guard.wmfvpxvideo.deviceID: 0x0412
   gfx.crash-guard.wmfvpxvideo.driverVersion: 20.19.15.5144
   idle.lastDailyNotification: 1720435960
   layers.mlgpu.sanity-test-failed: false
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   network.trr.blocklist_cleanup_done: true
   places.database.lastMaintenance: 1720310069
   places.history.expiration.transient_current_max_pages: 112348
   privacy.purge_trackers.date_in_cookie_database: 0
   security.remote_settings.crlite_filters.checked: 1634041837
   security.remote_settings.intermediates.checked: 1634041837
   security.sandbox.content.tempDirSuffix: {478a5666-e8a1-450a-abe7-b71bbc5da2ca}
   security.sandbox.plugin.tempDirSuffix: {40976226-a6a8-4d01-a8e0-29e0753c6463}
   signon.importedFromSqlite: true
   storage.vacuum.last.content-prefs.sqlite: 1718630688
   storage.vacuum.last.index: 0
   storage.vacuum.last.places.sqlite: 1720435960
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

 Important Locked Preferences

 fission.autostart.session: true

 Places Database

 Accessibility

   Activated: false
   Prevent Accessibility: 0
   Accessible Handler Used:
   Accessibility Instantiator:

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.35
     4.35

     NSS
     3.90.2
     3.90.2

     NSSSMIME
     3.90.2
     3.90.2

     NSSSSL
     3.90.2
     3.90.2

     NSSUTIL
     3.90.2
     3.90.2

 Sandbox

   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
   Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true
   GPU Process Sandbox Level: 1

 Startup Cache

   Disk Cache Path: C:\Users\jejaf\AppData\Local\Thunderbird\Profiles\qm2hc00a.default-release\startupCache\startupCache.4.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: true
   Wrote to Disk Cache: false

 Internationalization & Localization

     Application Settings
     Requested Locales: ["en-US"]
     Available Locales: ["en-US"]
     App Locales: ["en-US"]
     Regional Preferences: ["en-US"]
     Default Locale: "en-US"

     Operating System
     System Locales: ["en-US"]
     Regional Preferences: ["en-US"]

 Remote Debugging (Chromium Protocol)

   Accepting Connections:
   URL:

 Printing

 Modified print settings

   print_printer: PDF-XChange Lite
   print.more-settings.open: true
   print.printer_PDF-XChange_Lite.print_bgcolor: false
   print.printer_PDF-XChange_Lite.print_bgimages: false
   print.printer_PDF-XChange_Lite.print_footercenter:
   print.printer_PDF-XChange_Lite.print_footerleft: &PT
   print.printer_PDF-XChange_Lite.print_footerright: &D
   print.printer_PDF-XChange_Lite.print_headercenter: &T
   print.printer_PDF-XChange_Lite.print_headerleft:
   print.printer_PDF-XChange_Lite.print_headerright:
   print.printer_PDF-XChange_Lite.print_ignore_unwriteable_margins: false
   print.printer_PDF-XChange_Lite.print_margin_bottom: 0.5
   print.printer_PDF-XChange_Lite.print_margin_left: 0.5
   print.printer_PDF-XChange_Lite.print_margin_right: 0.5
   print.printer_PDF-XChange_Lite.print_margin_top: 0.5
   print.printer_PDF-XChange_Lite.print_orientation: 0
   print.printer_PDF-XChange_Lite.print_scaling: 1
   print.printer_PDF-XChange_Lite.print_shrink_to_fit: true

- - - -

Also the "Print Layout" for "weekly planner" has font size of perhaps 4 points. I don't see how to change that.

I have linked Thunderbird to my iCloud mail using Apple's straightforward app-specific password facility. Thunderbird recognises the basic folders (inbox etc...) and I can send / receive mails.

Thunderbird does not recognise the majority of iCloud's Mail Folder hierarchy so most of my mail 'history' going back 20 years is missing. It is still present if I view it on iCloud's web service.

Two random folders (each containing 30+ mails) are available through the Thunderbird client. The remaining 70-80 folders are not.

This is a very simple Thunderbird set up, single e-mail account, no messaging or anything else (no need, don't want).

HP laptop, Windows 11, Intel i5 - plenty of RAM and local storage

I am running Thunderbird version 115.12.2. Since installing this version, the Windows key does not work when Thunderbird is running. If I exit Thunderbird, the windows key works again.

I've been using Thunderbird to access email services from Protonmail, after using Proton's Bridge programme to link Thunderbird to my Protonmail a/c. After shutting down my computer one day I can no longer get emails. I can send them without any problem but not get them. Help please. Thanks, Charles

I have iinet.net.au as my email server. They changed to themessagingco.com.au. Initially there were no problems and I could receive messages and send then after June 3 I could do neither. I contacted iinet and themessagingco. for assistance. I spent heaps of time with themessagingco changing settings for incoming and out going mail but am still unable to send or receive on Thunderbird. Help required, as I want to continue using Thunderbird. I am able to receive and send through webmail for themessagingco but really want to use Thunderbird. Is there something on Thunderbird that needs changing? Helen

In my TB 115.3.1 after having open 5-6 tabs, suddenly all tabs are vanished, exept the first one  ??? I angryly have to find the opened emails again... Is there a limit of open tabs ? Can it be altered ??? Thanks for a tip...