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Profile transfer to new computer (intel Mac>Apple Silicon M3 Mac) failed.

  • Tsisy valiny
  • 0 manana an'ity olana ity
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The version that transferred to the new machine worked briefly then generated an error message to trash the application. I downloaded a new version and now I can't get things back the way they were. I had several e-mail accounts and 20 years worth of old e-mails saved in various folders. It's all gone. I tried the copy Thunderbird folder from old machine's profiles and paste on new machine in same location, but that didn't work. What now?? Thanks.

The version that transferred to the new machine worked briefly then generated an error message to trash the application. I downloaded a new version and now I can't get things back the way they were. I had several e-mail accounts and 20 years worth of old e-mails saved in various folders. It's all gone. I tried the copy Thunderbird folder from old machine's profiles and paste on new machine in same location, but that didn't work. What now?? Thanks.

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