Firefox Community Forum

My browser keeps crashing like the system would have a defective RAM module witch has just been changed with a new one. I have created a new browser session and cleaned cache and cookies. The crash catch you randomly and then get fixated on a web page.... if i open amazon it crashes, then if i restart the browser it crashes again...like it would do when filling a defective RAM and finding a broken byte. I tested it for 24 hours from a live usb of memtest86+ and i got no error.

My system it's Manjaro Linux Kernel 6.6.40-1-MANJARO My crashes are: bp-78e48a16-1536-4efc-a7a3-a03590240719 bp-706bb811-60e0-4e9a-8cab-d42400240719 bp-535604af-d38a-4d4b-a9de-07f250240718 bp-6592ddc7-b465-43e3-bd42-53cf80240718 bp-79765cde-22a0-42f4-9add-fbf5b0240718 bp-93efa616-c694-4b39-baec-df0dd0240718 bp-6f518461-c039-4fa8-874b-2d15d0240718 bp-5dfae8cc-4a38-4c06-97d7-8a94a0240718 bp-991b53c6-6df4-4b1d-814b-dbf480240718 bp-cb084663-9f4c-4c79-9ef5-74c6a0240718 bp-4f6385b6-927c-4d70-9851-45ffd0240718

when i start profile manager the terminal tells me this: firefox --ProfileManager ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ExceptionHandler::GenerateDump attempting to generate:/home/fra/.mozilla/firefox/0fkfr894.fra/minidumps/061a3b0e-d741-f873-1d16-e349004db741.dmp ExceptionHandler::GenerateDump cloned child 106383 ExceptionHandler::WaitForContinueSignal waiting for continue signal... ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::GenerateDump minidump generation succeeded Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error.

If i go in the minidumps folder i find it empty...

Can we verify it's not a problem of Firefox? At the moment Windows doesn't crash, it crashes only Firefox

Hi!

I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have tried a number of things but nothing works.

I am running Windows 11 and do not have any Ad blockers.

THIS is the latest error log from YOUR app Log Name: Application Source: Application Error Date: 7/19/2024 3:12:06 PM Event ID: 1000 Task Category: Application Crashing Events Level: Error Keywords: User: X\vernf Computer: X Description: Faulting application name: firefox.exe, version: 128.0.0.2295, time stamp: 0x6686b62a Faulting module name: xul.dll, version: 128.0.0.2295, time stamp: 0x6686b68b Exception code: 0xc0000409 Fault offset: 0x000000000266982d Faulting process id: 0x0x105C Faulting application start time: 0x0x1DADA28690F6D67 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Program Files\Mozilla Firefox\xul.dll Report Id: ef22ede9-e0c9-4f1b-a1bd-3a610d046e01 Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
   <EventID>1000</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>100</Task>
   <Opcode>0</Opcode>
   <Keywords>0x8000000000000000</Keywords>
   <TimeCreated SystemTime="2024-07-19T22:12:06.5585951Z" />
   <EventRecordID>66459</EventRecordID>
   <Correlation />
   <Execution ProcessID="12268" ThreadID="23600" />
   <Channel>Application</Channel>
   <Computer>X</Computer>
   <Security UserID="S-1-5-21-1031570895-3094223114-2762588158-1001" />
 </System>
 <EventData>
   <Data Name="AppName">firefox.exe</Data>
   <Data Name="AppVersion">128.0.0.2295</Data>
   <Data Name="AppTimeStamp">6686b62a</Data>
   <Data Name="ModuleName">xul.dll</Data>
   <Data Name="ModuleVersion">128.0.0.2295</Data>
   <Data Name="ModuleTimeStamp">6686b68b</Data>
   <Data Name="ExceptionCode">c0000409</Data>
   <Data Name="FaultingOffset">000000000266982d</Data>
   <Data Name="ProcessId">0x105c</Data>
   <Data Name="ProcessCreationTime">0x1dada28690f6d67</Data>
   <Data Name="AppPath">C:\Program Files\Mozilla Firefox\firefox.exe</Data>
   <Data Name="ModulePath">C:\Program Files\Mozilla Firefox\xul.dll</Data>
   <Data Name="IntegratorReportId">ef22ede9-e0c9-4f1b-a1bd-3a610d046e01</Data>
   <Data Name="PackageFullName">
   </Data>
   <Data Name="PackageRelativeAppId">
   </Data>
 </EventData>

</Event>

WHAT THE FUCK IS GOING ON THIS HAS BEEN HAPPENING FOR MONTHS NOW .... FIX YOUR SHIT OR LOOSE ANOTHER CUSTOMER. NONE OF YOUR OTHER "FIXES" WORKED.

Firefox, specifically the Windows version, has started generating PR_END_OF_FILE_ERROR errors on https:// web sites. What I find interesting is that Firefox says the page is not secure in the address bar - even though the page is secure. Firefox on Mac and IOS do not have this issue. I'm also running Bitdefender Anti-virus with Encrypted Web scan. With that feature turned off, blocked pages seem to work. I found yesterday that logging out of Sync while Encrypted Web scan is on allowed the blocked pages to load.

I deleted Firefox and re-installed it, thinking I'd fixed the problem. No such luck. I've tried all the other fixes I can find but none of them work. This is clearly a Firefox issue and not an issue with Bit Defender since it only occurs (and has been widely reported for years) with Firefox for Windows.

On a side note, even support.mozilla.org gets blocked.

Anyone have a real fix that will work?

I have developed a web application (wordpress) that shows a number of thumbnail images, each connected to an mp4 video. There is custom javascript such that if a user selects a number of thumbnail images, creating a playlist, all of the associated videos will play back in the order selected. This works perfectly in the Chrome, Edge, Safari, and Opera browsers. However, in Firefox, rather than playing back the videos in sequence, after each video, a gray screen appears in the video player (JWPlayer) that says the file is corrupted. The mp4 files are not corrupt since they work well in the other browsers. Also, once that gray box appears, by clicking the "Play Video"button the next video in the sequence will play but this must be repeated after each video in the playlist. Is there a setting that can be adjusted so that sequence will play in FIrefox? Is there a default setting that prevents the sequential playback?

Any help would be appreciated

browser doesnt let me see the back arrow? how do you get this back to as was before the latest FF update,that pisses everyone off all the time deleting bookmarks and your browser set up!!

  enclosed is two pics,top left full, cant see the back arrow,i have to grab browser and reduce to see,2nd image.

My firefox webbrowser used to update almost every time a signed in. It has not let me know it has updated lately. The last few days we are getting constant popups whenever we go online in Mozilla Firefox. Each of them has your logo & gives increasing warnings about a virus asking me to click on a link - We can either x out or click ignore, but have to do it 5 or 6 times.. over & over. I cannot snip it or print screen it as it disappears or just tries to copy the blank background.

I do NOT want to click on these links as it may well download a virus rather than remove it. What do I do? If updating Firefox will help, how do I do it?

Since the last update, or perhaps the one before that, both I am my husband have been having trouble with tabs. We are both on Windows 11 but machines from different makers. It is my habit when researching to right click links to open interesting looking things in a new tab and then go back to read all the tabs in turn, the info sticks better that way than reading>searching>reading>searching. I have never had trouble with this before no matter how many tabs I had open, I have a powerful laptop.

Suddenly Firefox will act as normal and then after a bit the tabs don't load.I don't mean the rightclick/open in new tab doesn't work but the tab which opens will have nothing on it. Sometimes they will open properly in a new window but sometimes not. Also on the Daily Mail website the page doesn't seem to complete somehow; the relaod icon doesn't appear and you have to click the 'cross' to amke the page stop trying to fetch something (I presume). This doesn't happen with any other newspaper site.

I have refreshed Firefox, I have checked all my settings, I am not using a VPN or private windows, I have changed About:config dom.ipc.processPriorityManager.backgroundUsesEcoQoS to false to get rid of the eco leaf symbol showing in task manager I have Norton as my virus protection. I have closed and reopened the browser and switched the laptop on and off :-) I have read many things on this forum but I have'nt tried this yet as YouTube is not involved https://support.mozilla.org/mk/questions/1384439

So I am out of ideas and it is really annoying me. I have found many other people have this problem, I have been using Firefox for about 20 years and I don't want to have to change but will if I can't get this sorted out! Any help gratefully received, Mary

Beginning about a week ago, I have been unable to open LinkedIn Sales Navigator from Firefox. I am able to open Linkedin from Firefox and able to open Sales Navigator from other browsers.

Hi - I have always had recommended stories on new tab. Since upgrade to v128 they've disappeared.

I have been through all the troubleshooting but nothing works.

browser.newtabpage.activity-stream.feeds.system.topstories is set to 'true'

also see screenshot for nw tab sttings

Running ff v128 on macbookpro OSv 14.5

Any ideas?

Thanks Martin

Hi, I've been having a strange issue running Firefox browser on my Mac Pro M1. On websites like Figma or Maps, where the user can zoom in and out of a portion of the interface, my zoom-in pinches may cause the non-scalable part of the view to also zoom in. This happens if, by mistake, the starting position of my pinching is within the area of the non-scalable UI. See attached image as an example (the inspect tool remains of the right size, but as you can see, the left-hand-side interface is zoomed in, too).

If I try to restore the original size with the Cmd+- shortcut, the baseline is taken as my current zoomed-in view, so zooming out further just makes the text smaller in an already gigantic ui. Closing and reopening the tab also doesn't work.

Normally, performing the pinching-out gesture over the non-scalable part solves the problem. However, for some reason this stopped working today, and I'm now stuck with an unworkable view of Figma.

How can I fix this?

After updating my packages on Arch Linux, Firefox keeps crashing. I have tried almost everything from installing different versions, rolling back my Nvidia drivers, even reinstalling packages that I'd removed earlier that day. Nothing works apart from it running on X11.

Logs indicate that it's some problem with Wayland – something along the lines of a protocol error with wp_linux_drm_syncobj_surface_v1#61: error 5: No Release point provided. I have searched around for people with similar problems; although there are some others that are having some problems with Wayland and Firefox, this particular problem does not seem to be documented anywhere.

Here is a snippet from the crash report that may be useful: GraphicsCriticalError: [1][GFX1-]: Wayland protocol error: wp_linux_drm_syncobj_surface_v1#61: error 5: No Release point provided AdapterDriverVendor: nvidia/unknown AdapterDriverVersion: 555.58.2.0 ContentSandboxLevel: 4 IsWayland: 1

This happened on all Firefox versions I could try: official pacman release, flatpak, developer version, the 129 beta.

Has anybody else run into this or got ideas how to fix? Thanks in advance for your help!

We have used draft js editor in our project, there we replace the <div>&shy;</div> instead of <p><br></p>. Here the value is replaced but the &shy; is converted to \uad. This \uad is not rendering properly in Firefox. I saw this \uad in inspect edit. Team, Can you please help on this issue?

Please suggest some other solution for this issue.

Moin! I have been having a problem with downloading things from the Internet with the Firefox browser for some time now. It fails every time. I have reinstalled the browser, I have started it in safe mode. In other browsers the download works as usual, but not in Firefox. I have also reset my network settings, both on the computer and on the router, nothing seems to help. DNS does not work either.

Kind regards, Kevin

Setup: Laptop with integrated Intel UHD 630, dedicated Nvidia RTX 2060 External Monitor connected via USB-C -> rendered through Nvidia card

Issue: Yesterday i disabled my laptop display in the windows settings as i only need my monitor. This resulted in laggish scrolling behaviour in Firefox. Not always but mostly a delay of ~100-300ms. Scrolling up/down fast doesn't really scroll, it just jumps with said delay. It happens on touchpad or mouse (mx master s3). If i enable the main display (extended) everything is fine.

Checked so far:

• All input-related add-ons, apps (Logi Options+, xmouse button control, ...) are disabled or off
• A reset or reinstall of Firefox doesn't help
• Drivers are up to date
• Changing the graphics performance preference (accelerated, energy saving) in the windows settings doesn't effect the behaviour
• Smooth Scrolling is off

Any idea what's the matter?

I use many tabs on various sites for business and recently went to a site that appears to keep opening tabs that can only be seen in Task Manager. I belive this has been happening before as when closing Firefox and watching Task Manger there always seemed to be a lot more app lines than tabs open.

It happened again today with just a few tabs open so I was able to detect the real culprit. https://www.sharecast.com/

I have popups blocked in settings with a few exceptions ( does not include the site that I have found is causing issues) Example:

I had 15 tabs open. Opened a new tab for the above site. In no time at all Task Manger is showing 23 then jumped to 36.

the tab(s) can increase the firefox total memory used from .8GB to 2.6GB. CPU .7% to 70%+

I am sure this is not the only site doing this.

So my question: Is there a setting that will stop this happening whilst still using the site? Just tested using Edge and the same happens. Might just have to refrain from using the site. Thanks Peter

Hi everyone,

Since updating to Firefox 128, I've encountered problems with my Axios requests that have extended timeouts. These requests used to work perfectly fine in previous versions of Firefox, but now they consistently fail sending status code = 0. I suspect there may have been some breaking changes in the latest update that could be affecting the way Axios handles timeouts.

Has anyone else experienced similar issues with Axios requests in Firefox 128? Are there any known breaking changes in this version that could be related to this problem? If so, is there a known solution or workaround to resolve this issue?

Thank you for your help!

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This should provide enough context for the community to understand your problem and provide relevant assistance.

rolling popups Mozilla Firefox warning, system alert, attention virus attack - have to do multiple dismiss or x out the messages.

not happening in google How do I update Firefox &/ or make these stop. Firefox was updating every time I went to a website but has not done that in a while

I try to print screen to show you but the warnings are in black The print screen goes behind it.