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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

How to fix problem with Gmail password that was working before and works online?

  • 2 valiny
  • 4 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i FillaC4

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1. Thunderbird was working fine with my Gmail acct for months, then was unable to send a message, but can still receive incoming messages. 2. I was asked to re-enter my password and this did not fix the problem. 3. I went to Gmail online and logged in to verify my password had not changed. Success. 4. I reset password in Thunderbird, but still couldn't send test message to myself. 5. I deleted account in Thunderbird. Then I added a different Gmail acct that was not in Tbird. Success. Then I sent test email, success. 6. Then I re-added the original Gmail acct, Failure! It found the correct settings automatically, but when it tried to verify password, it failed. I repeated entering the password several times, but still failure. 7. WIN7 64bit HP, Tbird 24.4.0 8. All other AOL accts work fine on Tbird.

1. Thunderbird was working fine with my Gmail acct for months, then was unable to send a message, but can still receive incoming messages. 2. I was asked to re-enter my password and this did not fix the problem. 3. I went to Gmail online and logged in to verify my password had not changed. Success. 4. I reset password in Thunderbird, but still couldn't send test message to myself. 5. I deleted account in Thunderbird. Then I added a different Gmail acct that was not in Tbird. Success. Then I sent test email, success. 6. Then I re-added the original Gmail acct, Failure! It found the correct settings automatically, but when it tried to verify password, it failed. I repeated entering the password several times, but still failure. 7. WIN7 64bit HP, Tbird 24.4.0 8. All other AOL accts work fine on Tbird.

Vahaolana nofidina

Using two factor authentication with that account? and application specific passwords? sounds like it to me!

Hamaky an'ity valiny ity @ sehatra 👍 3

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Vahaolana Nofidina

Using two factor authentication with that account? and application specific passwords? sounds like it to me!

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Matt, thank you very much. You were exactly right. It is so nice to have smart people to help those of us with short memories.