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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes

  • 4 valiny
  • 7 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i q4rules

q4rules
q4rules
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Firefox won't open--crashes in normal and safe mode. Browser does not open at all, instead I get the crash reporter.

I have downloaded all current Windows updates and scanned my computer.

Firefox won't open--crashes in normal and safe mode. Browser does not open at all, instead I get the crash reporter. I have downloaded all current Windows updates and scanned my computer.

Vahaolana nofidina

Have a look at firefox crashes. It may help to update to the current Firefox 10.0.1 You may do that by going to say getfirefox.com to obtain the install file. Do NOT use any option of Windows or Firefox that mentions deleting personal settings, or you will loose settings including bookmarks and passwords.

One of the reasons for the very recent Release of Firefox 10.0.1 was to solve problems with startup crashes, so updating may help.

  • Report for CrashID 120de23b-2f75-4b88-9f61-73aea2120212
    • Signature: nsRefPtr<nsPresContext>::~nsRefPtr<nsPresContext>() | nsThread::Dispatch(nsIRunnable*, unsigned int)
    • associated bug709860 bug716386

If after updating you continue to have crashes, please post the new crash IDs

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (4)

John99
John99
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Vahaolana Nofidina

Have a look at firefox crashes. It may help to update to the current Firefox 10.0.1 You may do that by going to say getfirefox.com to obtain the install file. Do NOT use any option of Windows or Firefox that mentions deleting personal settings, or you will loose settings including bookmarks and passwords.

One of the reasons for the very recent Release of Firefox 10.0.1 was to solve problems with startup crashes, so updating may help.

  • Report for CrashID 120de23b-2f75-4b88-9f61-73aea2120212
    • Signature: nsRefPtr<nsPresContext>::~nsRefPtr<nsPresContext>() | nsThread::Dispatch(nsIRunnable*, unsigned int)
    • associated bug709860 bug716386

If after updating you continue to have crashes, please post the new crash IDs

Novain'i John99 t@

q4rules
q4rules Tompon'ny fanontaniana
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Thank you!

John99
John99
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Glad to have helped.
Thanks for posting back.

I hope that your post indicates Firefox is working without crashing after the update to Firefox 10.0.1

q4rules
q4rules Tompon'ny fanontaniana
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Yes--that did the trick--thanks again! I hadn't realized that I could update firefox without opening the browser.