Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

We installed Windows XP net framework KB982524 yesterday, and ever since then mozilla will not respond when we try to open it.

  • 3 valiny
  • 6 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i AnonymousUser

more options

Issue

I have another kind of problem with Firefox

Description

We had a Windows XP net framework update yesterday KB982524, and ever since than when we try to log on to mozilla the program will not respond. We tried re-starting a couple of times with no luck.

This happened

Every time Firefox opened

yesterday June 23, 2010

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; GTB6.4; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; PeoplePal 6.2; PeoplePal 3.0; .NET CLR 2.0.50727; IEMB3; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; yie8)

== Issue == I have another kind of problem with Firefox == Description == We had a Windows XP net framework update yesterday KB982524, and ever since than when we try to log on to mozilla the program will not respond. We tried re-starting a couple of times with no luck. == This happened == Every time Firefox opened == yesterday June 23, 2010 == == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; GTB6.4; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; PeoplePal 6.2; PeoplePal 3.0; .NET CLR 2.0.50727; IEMB3; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; yie8)

All Replies (3)

more options

what is going on?this is the second update that cannot be installed or having trouble with.

more options

This has also happened to me but, also the case is marked solved, I'm blowed if I can actually see the solution.

Any clues?

more options

I have a similar problem. I updated Firefox to 3.6.4 a few days ago. Then I tried to load Microsoft update KB982524. KB982524 would not load correctly. After that Internet Explorer will not start. I get a very brief flash of Internet Explorer running, then the window closes. So now I cant run Microsoft Update.

Windows XP SP3 Firefox 3.6.6 Internet Explorer 8