Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Primary Password error

  • 1 valiny
  • 0 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i david

more options

I need to delete the use of a Primary Password on my wife's Thunderbird account on her Windows standard account. I'm an admin user on the same computer - don't use a Primary Password.

I've tried to use the Help Developer Tools process - openDialog("chrome://pippki/content/resetpassword.xul") without success. Our Thunderbird version is 115.6.0. How should I proceed without affecting my Thunderbird account?

I need to delete the use of a Primary Password on my wife's Thunderbird account on her Windows standard account. I'm an admin user on the same computer - don't use a Primary Password. I've tried to use the Help Developer Tools process - openDialog("chrome://pippki/content/resetpassword.xul") without success. Our Thunderbird version is 115.6.0. How should I proceed without affecting my Thunderbird account?

All Replies (1)

more options

I assume she is using a different profile, in which case removing her primary password will not affect your account. Try this, as it's slightly different from what you posted:

Go to tools>Developertools>error console 
- enter this text 

    openDialog("chrome://pippki/content/resetpassword.xhtml")  

- the Reset button should appear. All passwords for accounts will be deleted