Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

missing all message header buttons Reply, Forward, Delete, etc

  • 2 valiny
  • 0 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i sfhowes

more options

About 2 days ago, all the message header buttons (Reply, Forward, Delete, etc) disappeared on just one of my Thunderbird accounts' Inbox. That account connects to a Microsoft Exchange Server email system via Exquilla. All of my other email accounts are "standard" (not using Exquilla add-on) and all of my other account Inboxes show the message header buttons when I click on a message header to see the full message in the lower message pane. Until about 2 days ago, all message header buttons appeared previously in all of my accounts (Exquilla-related or not). Since Exquilla was last updated more than 2 months ago, I tend to think that use of the Exquilla add-on is not the cause of this problem, but I include this info here to be as completely descriptive as possible. I am running Thunderbird 115.5.2 (64-bit), which Thunderbird "Help" informs me is "up to date".

About 2 days ago, all the message header buttons (Reply, Forward, Delete, etc) disappeared on just one of my Thunderbird accounts' Inbox. That account connects to a Microsoft Exchange Server email system via Exquilla. All of my other email accounts are "standard" (not using Exquilla add-on) and all of my other account Inboxes show the message header buttons when I click on a message header to see the full message in the lower message pane. Until about 2 days ago, all message header buttons appeared previously in all of my accounts (Exquilla-related or not). Since Exquilla was last updated more than 2 months ago, I tend to think that use of the Exquilla add-on is not the cause of this problem, but I include this info here to be as completely descriptive as possible. I am running Thunderbird 115.5.2 (64-bit), which Thunderbird "Help" informs me is "up to date".

All Replies (2)

more options

From your description, the only factor different is Equilla. I suggest contacting them. If the problem appeared on other accounts, then it would need a different solution.

more options