Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

UPDATED AND LOST EVERYTHING.

  • 1 valiny
  • 0 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i jonzn4SUSE

trubadore
trubadore
more options

Hello, i recently updated firefox. after reboot everything was gone,pages,bookmarks,history,passwords,everything. after the update firefox would not work so i redownloaded it.now everything is gone.i have been using firefox for years,now i cant retrieve my bookmarks,passwords or anything. so i am now afraid to use firefo as my browser as it lost years of my personal internet use and information.

Hello, i recently updated firefox. after reboot everything was gone,pages,bookmarks,history,passwords,everything. after the update firefox would not work so i redownloaded it.now everything is gone.i have been using firefox for years,now i cant retrieve my bookmarks,passwords or anything. so i am now afraid to use firefo as my browser as it lost years of my personal internet use and information.

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Sorry for your lost. Did you run Firefox on another device? Going forward I recommend running multiple versions of Firefox on multiple devices. This way your data is not in just 1 browser on 1 device. see old screenshot

Novain'i jonzn4SUSE t@