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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Disappearing Inbox contents when AOL account is removed/reinstalled

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  • 1 manana an'ity olana ity
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I am using Thunderbird 91.3.0 under Windows 11 with a verizon.net email address. Followed the AOL instructions to improve security by removing my old account and reinstalling it. When I did so. the contents of my Tbird Inbox (which had NOT been backed up) disappeared. Any way to recover the messages that were in the Inbox?

I am using Thunderbird 91.3.0 under Windows 11 with a verizon.net email address. Followed the AOL instructions to improve security by removing my old account and reinstalling it. When I did so. the contents of my Tbird Inbox (which had NOT been backed up) disappeared. Any way to recover the messages that were in the Inbox?

Vahaolana nofidina

PROBLEM SOLVED! I went into my Tbird profile and copied the Inbox and Inbox,msf files from the old pop.verizon directory to the new pop.verizon-1 directory, and the Inbox contents were restiored. Phew!

Hamaky an'ity valiny ity @ sehatra 👍 0

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Vahaolana Nofidina

PROBLEM SOLVED! I went into my Tbird profile and copied the Inbox and Inbox,msf files from the old pop.verizon directory to the new pop.verizon-1 directory, and the Inbox contents were restiored. Phew!