Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Metamask addon shows blank window

  • 1 valiny
  • 1 manana an'ity olana ity
  • 18 views
  • Valiny farany nomen'i cor-el

more options

When trying to open the Metamask addon it only shows the pop-up window blank. I've been in contact with Metamask support, showed them the background logs and they say the problem seems to be local. Hoping to find help here.

Firefox version: 79.0

Metamask version: 8.0.6

When trying to open the Metamask addon it only shows the pop-up window blank. I've been in contact with Metamask support, showed them the background logs and they say the problem seems to be local. Hoping to find help here. Firefox version: 79.0 Metamask version: 8.0.6
Sarin'efijery napaingotra

All Replies (1)

more options

It looks that this extension needs to download some files from internet and fails to achieve this.

I see these permissions listed on the Add-ons webstite.

permissions: [storage, unlimitedStorage, clipboardWrite, http://localhost:8545/, https://*.infura.io/, activeTab, webRequest, *://*.eth/, notifications, file://*/*, http://*/*, https://*/*, *://connect.trezor.io/*/popup.html]

Did you check the Network Monitor as well, possibly in the Browser Console (XHR) ?