Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Hello, I am a computer tech and make use of applications that launch from webapps (take control and screenconnect). lately, I am unable to launch from FF

  • 1 valiny
  • 1 manana an'ity olana ity
  • 10 views
  • Valiny farany nomen'i _

more options

n-central uses take control, which installs an EXE. I can run the exe, but it does not launch and am being prompted to download the plug in cover and over. screenconnect allows me to run after I run the exe one time, but keeps prompting to download. please advise was not able to find the settings in about:config. thanks!

n-central uses take control, which installs an EXE. I can run the exe, but it does not launch and am being prompted to download the plug in cover and over. screenconnect allows me to run after I run the exe one time, but keeps prompting to download. please advise was not able to find the settings in about:config. thanks!

Vahaolana nofidina

I was able to sort this issue out. It was webroot browser extension causing the issue launching apps.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

more options

Vahaolana Nofidina

I was able to sort this issue out. It was webroot browser extension causing the issue launching apps.