Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

How do I stop the constant Popup Error Message for GMail whenever I open Thunderbird v 60.7.0

  • 6 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i Matt

more options

Every time I open my Mozella Thunderbird Email, I get this Login Message from Google saying I need to re-logn to get my GMail email messages. This only started with Thunderbird v 60.7.0 I reinstalled Thunderbird v 52.2.1 but I get the same error message even though I didn't get it what I was using v 52.2.1 before.

I don't need to re-log in to Google because the Google GMail email is already coming in on Thunderbird (either version) before the darn popup error message is displayed.

Any help you can provide to tell me how to stop these popup error messages would be greatly appreciated.

Thank you.

Every time I open my Mozella Thunderbird Email, I get this Login Message from Google saying I need to re-logn to get my GMail email messages. This only started with Thunderbird v 60.7.0 I reinstalled Thunderbird v 52.2.1 but I get the same error message even though I didn't get it what I was using v 52.2.1 before. I don't need to re-log in to Google because the Google GMail email is already coming in on Thunderbird (either version) before the darn popup error message is displayed. Any help you can provide to tell me how to stop these popup error messages would be greatly appreciated. Thank you.
Sarin'efijery napaingotra

All Replies (6)

more options

In order for us to better investigate this issue, we'll need some more information.

Could you please do the following:

  1. Open the menu Fx57Menu > Help > Troubleshooting Information, then click Copy text to Clipboard.
  2. copy to a reply on the forum
  3. If you have issues about the size, trim it to just the information before the heading Graphics
more options

Matt,

I can see your response, but from this page I don't have

 Open the menu  Fx57Menu Help > Troubleshooting Information, then click Copy text to Clipboard.
more options

What I'm trying to say is I don't see the Menu (3 bars) setting to even open to get to Help

more options

it is mac so use the menu across the top then it still has a help and a troubleshooting information I am sure

Novain'i Matt t@

more options

Matt,

The options available on Google Chrome on my iMac aren't quite as the suggested options you provided.

Even so I was able to sent them the issue. I'll let you know what I hear - if anything - from them.

In the meantime, I've removed GMail from my Thunderbird app, and created a new direct link to GMail I can use whenever I have to. I truly don't use GMail that much so it shouldn't be a problem.

Thanks again for your help to this point.

more options

I am suggesting things on Thunderbird. Not chrome. Thunderbird, Firefox and Chome as well as a lot of other programs use the same three bar iconography to signify a menu.

However Thunderbird on a mac has a menu bar across the top and it has a help menu which contains the same troubleshooting information.