Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Profile full of old account clutter

  • 3 valiny
  • 0 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i sfhowes

StuJGee
StuJGee
more options

My Thunderbird profile has been going since the early 2000's if not earlier. it has always had multiple email accounts within the profile. It has been moved multiple times to new computers. It is 6GB now and contains old accounts that are redundant and have been for years. How can I delete those unneeded accounts within the profile?

My Thunderbird profile has been going since the early 2000's if not earlier. it has always had multiple email accounts within the profile. It has been moved multiple times to new computers. It is 6GB now and contains old accounts that are redundant and have been for years. How can I delete those unneeded accounts within the profile?

All Replies (3)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Tools/Account Settings, select an account in the left pane, then Account Actions/Remove Account (bottom of left pane). Check 'Remove message data' if you want to delete the mail. You can't remove the default account, so set another account as default through Account Actions, then remove the other account.

StuJGee
StuJGee Tompon'ny fanontaniana
more options

Thanks for your reply. There are accounts in the profile that do not show in Thunderbird account settings. I have attached 2 images, 1 of the Account Settings window and the other of the contents of the Mail folder inside the profile. The folders with the yellow squares next to them have been redundant for years.

sfhowes
sfhowes
  • Top 25 Contributor
more options

I suggest you move the redundant folders out of the profile folder (while TB is closed) and run TB to confirm there are no issues, and if not, delete or backup the folders. Earlier versions of TB didn't have the 'Remove message data' option when deleting accounts, which explains why many users probably have folders occupying unnecessary space.