Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Scammer showed up as a known contact even though the email address was not in my contacts. I replied because I trusted unnecessarily.

  • 3 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i sfhowes

more options

I have attached a screenshot of the incoming message from a scam email. It was a request to buy an itunes gift card. Although the name of the sender is mentioned in the subject, the message came from an email address that is not in my contacts. In spite of this, the Correspondents column showed the trusted name, which caused me to respond, although I didn't send money. Can the trusted name be replaced with the actual bogus email address? That would add security.

I have attached a screenshot of the incoming message from a scam email. It was a request to buy an itunes gift card. Although the name of the sender is mentioned in the subject, the message came from an email address that is not in my contacts. In spite of this, the Correspondents column showed the trusted name, which caused me to respond, although I didn't send money. Can the trusted name be replaced with the actual bogus email address? That would add security.

Vahaolana nofidina

On the Quick Filter Bar (under View/Toolbars) there is a Contacts button that will only show messages from people in your address book. It appears to match according to the email address. While this will detect an address that's not in your address book, it won't reveal messages that have been sent by spammers who use the actual address of one of your contacts.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (3)

more options

It's possible to display the sender's email address as a column in the Threads Pane (message list):

https://support.mozilla.org/en-US/questions/1231199

more options

Maybe an alert could be posted if a Correspondent is using an unfamiliar address. Thanks for the reply

more options

Vahaolana Nofidina

On the Quick Filter Bar (under View/Toolbars) there is a Contacts button that will only show messages from people in your address book. It appears to match according to the email address. While this will detect an address that's not in your address book, it won't reveal messages that have been sent by spammers who use the actual address of one of your contacts.