Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I can't find my emails from the past 2 days; they downloaded but not to my inbox. Help?

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Toad-Hall

Alayne
Alayne
more options

Emails have downloaded regularly in Thunderbird (I'm on a Mac) but they have not appeared in my inbox for the past two days. The last email I have is dated 10/23/18. I've seen messages download but can't find them. I've checked my "sent" folder, my "trash" folder, my "archive" folder but nothing there is newer than 10/23/18. Can anyone help?

Emails have downloaded regularly in Thunderbird (I'm on a Mac) but they have not appeared in my inbox for the past two days. The last email I have is dated 10/23/18. I've seen messages download but can't find them. I've checked my "sent" folder, my "trash" folder, my "archive" folder but nothing there is newer than 10/23/18. Can anyone help?

Vahaolana nofidina

A few things to check: See if Inbox needs the index fixing:

  • Right click on 'Inbox' folder and select 'Properties'
  • click on 'Repair Folder'
  • click on 'OK'

Please check your 'Junk' or if imap the subscribed 'Spam' folder. Do you have any message filters running which could perform an action like move to a specific folder?

Check to see if you another type of filter operating. 'Menu icon' > 'View' > 'Messages' > select 'All' 'Menu icon' > 'Folders' > select 'All'

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Vahaolana Nofidina

A few things to check: See if Inbox needs the index fixing:

  • Right click on 'Inbox' folder and select 'Properties'
  • click on 'Repair Folder'
  • click on 'OK'

Please check your 'Junk' or if imap the subscribed 'Spam' folder. Do you have any message filters running which could perform an action like move to a specific folder?

Check to see if you another type of filter operating. 'Menu icon' > 'View' > 'Messages' > select 'All' 'Menu icon' > 'Folders' > select 'All'