Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Why does the new mail icon vanish in about 10 seconds before I read my mail?

  • 4 valiny
  • 1 manana an'ity olana ity
  • 14 views
  • Valiny farany nomen'i sfhowes

more options

Thunderbird 60.0, Windows 7. I'm used to the new mail icon remaining visible until I read my mail. Now, it vanishes in seconds. If I walk away from the computer, I rely on the icon to let me know that new mail arrived. Have I missed a setting? It always worked on my old Windows XP machine and I thought that I had the exact same settings.

Thunderbird 60.0, Windows 7. I'm used to the new mail icon remaining visible until I read my mail. Now, it vanishes in seconds. If I walk away from the computer, I rely on the icon to let me know that new mail arrived. Have I missed a setting? It always worked on my old Windows XP machine and I thought that I had the exact same settings.

All Replies (4)

more options

I don't have my W7 computer on to give you the exact instructions, but I think you have to open Control Panel and check the settings for the Notification Area so that the TB icon is 'always on'.

more options

Windows Control Panel? Never saw a setting there and in the TB settings it is marked to show a tray icon. It still vanishes.

more options

It took a bit of digging, but I think I found a setting in the Windows Control Panel. Now, I need some new mail to be sure. Thanx!

more options