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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I can not access my AMO account (rks at edooni com). When I try to login, it says "Unknown Account". Please help as I need to update my add-on asap.

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I tried to login with my primary developer account "rks at edooni com", but it says "Unknown Account". I have an add-on with this account "prajnAM Screen Capturing - by Edooni Solutions" (https://addons.mozilla.org/en-US/firefox/addon/prajnam-screen-capturing/ ) .

Please help how can I access this add-on or my account, because I need to update this add-on ASAP.

Thanks

I tried to login with my primary developer account "rks at edooni com", but it says "Unknown Account". I have an add-on with this account "prajnAM Screen Capturing - by Edooni Solutions" (https://addons.mozilla.org/en-US/firefox/addon/prajnam-screen-capturing/ ) . Please help how can I access this add-on or my account, because I need to update this add-on ASAP. Thanks

Novain'i James t@

All Replies (7)

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You will get more help with addons.mozilla.org related stuff at https://discourse.mozilla.org/c/add-ons

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Should I post this query there? I think it a login related issue.

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Everywhere I get same reply.

"You can email amo-admins AT mozilla.org for help."

But I don't get any link.

Please help.

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James said

You will get more help with addons.mozilla.org related stuff at https://discourse.mozilla.org/c/add-ons

Hey James, Please help.

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Is any one there to help me?

Novain'i akki772 t@

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Hi, not sure if this is relevant, but if you are using an AMO account, you now need to login with a Firefox account - Access your add-ons with Firefox Accounts

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

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If you have not logged into your AMO account for a while, check out this thread:

https://discourse.mozilla.org/t/how-can-i-restore-my-account-on-addons-mozilla-org/10728/11