Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox will not permit me to click on a web address but says that "my organization's polices prohibit this".

more options

I had to re-install Firefox which I love. It works fine when I enter a web address in the address bar. However, if I "click on" a web address in an e-mail or some such other source, Firefox responds that "my organization's polices prohibit such access" and I have to find and copy the actual e-mail address and paste it into the address bar. Some setting must be fouled up.

I had to re-install Firefox which I love. It works fine when I enter a web address in the address bar. However, if I "click on" a web address in an e-mail or some such other source, Firefox responds that "my organization's polices prohibit such access" and I have to find and copy the actual e-mail address and paste it into the address bar. Some setting must be fouled up.

All Replies (2)

more options

Is this happening in a corporate environment or in a standalone computer?

more options

If you are trying to use a link in a desktop version of Microsoft Office, and you recently switched from 32-bit Firefox to 64-bit Firefox when 32-bit Firefox was your default browser and already removed 32-bit Firefox, this is a known problem. The same message appears if you remove Chrome while it is your default browser before switching your default browser to Firefox. There are help links toward the bottom of the following article. Apologies in advance, it gets a bit technical.

How to switch from 32-bit to 64-bit Firefox