Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

firefox keeps deleting my bookmarks

  • 1 valiny
  • 2 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i FredMcD

more options

Every time I rearrange bookmarks, move folders, or move bookmarks from one folder to another, Firefox will -- within the following day or so -- delete entire groups of bookmarks, even entire FOLDERS of book marks. Nothing but empty folders remain. Then I have to start all over again by restoring the bookmarks from the last backup, and retrieving one by one the ones that I had accrued since the last backup. This happens again and again. What is going on?

Every time I rearrange bookmarks, move folders, or move bookmarks from one folder to another, Firefox will -- within the following day or so -- delete entire groups of bookmarks, even entire FOLDERS of book marks. Nothing but empty folders remain. Then I have to start all over again by restoring the bookmarks from the last backup, and retrieving one by one the ones that I had accrued since the last backup. This happens again and again. What is going on?

Vahaolana nofidina

Are you using any bookmark add-ons? Are you using sync?

As a precaution, To open the Bookmarks Manager, press the Alt or F10 key bring up the tool bar, and select Bookmarks. Hot key is <Control>(Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Export Bookmarks To HTML, and follow the prompts and save it to a HTML file.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

more options

Vahaolana Nofidina

Are you using any bookmark add-ons? Are you using sync?

As a precaution, To open the Bookmarks Manager, press the Alt or F10 key bring up the tool bar, and select Bookmarks. Hot key is <Control>(Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Export Bookmarks To HTML, and follow the prompts and save it to a HTML file.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?