Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I have Nightly version 48.0a1 and since the last update(today 4/10/2016) it can't access the Internet. All other browsers have no problem.

  • 4 valiny
  • 1 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i FredMcD

more options

I updated Nightly via the regular update channel for it then tried to use the browser but it wouldn't load any pages. I tried other browsers and they all worked perfectly. My firewall indicates that it is configured for Nightly to browse through it. i tried refreshing Nightly with no change in the problem.

I updated Nightly via the regular update channel for it then tried to use the browser but it wouldn't load any pages. I tried other browsers and they all worked perfectly. My firewall indicates that it is configured for Nightly to browse through it. i tried refreshing Nightly with no change in the problem.

Vahaolana nofidina

After waiting overnight and retrying Nightly, it functions fine.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (4)

more options

Some problems occur when your Internet security program was set to trust the previous version of a program, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove the program from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

more options

I tried the above repairs to no avail. I made sure my firewall(which is Norton Security by Symantec) is set to allow Nightly as Firefox.exe through, but nightly still won't access the internet. Norton controls Windows Firewall.FredMcD said

Some problems occur when your Internet security program was set to trust the previous version of a program, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow to connect to the Internet again;
  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove the program from your program's list of trusted or recognized programs. For detailed instructions, see
Configure firewalls so that Firefox can access the Internet. {web link}
more options

Vahaolana Nofidina

After waiting overnight and retrying Nightly, it functions fine.

more options

Good to hear. If the problem returns, please ask a new question. Good luck.