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Printing

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  • Valiny farany nomen'i Matt

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since changing my printer to a Canon MG7550 which took about 7 attempts to install and print properly on Windows 7, Thunderbird can't recognise it despite going to Config Editor and resetting anything relating to old printers. If I go to print preview or print or control p Thunderbird then goings into 'hanging mode' and crashes.

since changing my printer to a Canon MG7550 which took about 7 attempts to install and print properly on Windows 7, Thunderbird can't recognise it despite going to Config Editor and resetting anything relating to old printers. If I go to print preview or print or control p Thunderbird then goings into 'hanging mode' and crashes.

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In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the crashes information in the troubleshooting information to your post

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