Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

How can I get Thunderbird to recognize my "Mail" folder after it disappeared from Thunderbird.

  • 1 valiny
  • 2 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Toad-Hall

more options

I accidentally lost connection between Thunderbird and one of my folders holding saved messages and after trying several different things I now have nothing in the Thunderbird "Local Folders" folder although I've cut and pasted the "Mail" file into the proper location in Windows Explorer. So I have a "Mail" folder at "C:\Users\User\AppData\Roaming\Thunderbird\Profiles\fbs6igl3.default but when I go into Thunderbird there is nothing under "Local Folders" other than empty "trash" and "outbox" folders.

I accidentally lost connection between Thunderbird and one of my folders holding saved messages and after trying several different things I now have nothing in the Thunderbird "Local Folders" folder although I've cut and pasted the "Mail" file into the proper location in Windows Explorer. So I have a "Mail" folder at "C:\Users\User\AppData\Roaming\Thunderbird\Profiles\fbs6igl3.default but when I go into Thunderbird there is nothing under "Local Folders" other than empty "trash" and "outbox" folders.

Vahaolana nofidina

Did you close Thunderbird first before pasting the 'Mail' folder into the profile folder name ? If TB was running then it would not update the profile folder name.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (1)

more options

Vahaolana Nofidina

Did you close Thunderbird first before pasting the 'Mail' folder into the profile folder name ? If TB was running then it would not update the profile folder name.