Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes on specific yet random pages.

  • 2 valiny
  • 3 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i SirBrownies

more options

This started happened recently. I haven't installed anything new such as plugins or add-ons; All I've done is update my windows and laptop drivers but I doubt that has anything to do with the situation.

When opening certain pages, Firefox just suddenly closes and a "Plugin-Container.exe has stopped working" window opens 4-5 times. Websites include:

- Youtube.com - Not the homepage, but the video page. Also note that playing embedded videos doesn't crash, but they don't play.
- The Mozilla Support Question Creation page - The page I used to make this question kept crashing. Opening it in with add-ons disabled works. [This page :https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/form?search=Firefox+crashes&step=aaq-question]
- This random page: http://blog.oscarliang.net/choose-lipo-battery-charger-power-supply/
- The troubleshooting information page [about:support]. Opening it in with add-ons disabled works.

The pages don't seem to have anything in common. What I've tried to do:

- Scan my PC for malware.
- Reset my Firefox to default settings in 'Troubleshooting Information'.
- Update Shockwave and FlashPlayer.

Crash report: https://crash-stats.mozilla.com/report/index/f82ec83e-aedc-43b0-8821-93c262150806

Any help would be appreciated.

This started happened recently. I haven't installed anything new such as plugins or add-ons; All I've done is update my windows and laptop drivers but I doubt that has anything to do with the situation. When opening certain pages, Firefox just suddenly closes and a "Plugin-Container.exe has stopped working" window opens 4-5 times. Websites include: - Youtube.com - Not the homepage, but the video page. Also note that playing embedded videos doesn't crash, but they don't play. - The Mozilla Support Question Creation page - The page I used to make this question kept crashing. Opening it in with add-ons disabled works. [This page :https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/form?search=Firefox+crashes&step=aaq-question] - This random page: http://blog.oscarliang.net/choose-lipo-battery-charger-power-supply/ - The troubleshooting information page [about:support]. Opening it in with add-ons disabled works. The pages don't seem to have anything in common. What I've tried to do: - Scan my PC for malware. - Reset my Firefox to default settings in 'Troubleshooting Information'. - Update Shockwave and FlashPlayer. Crash report: https://crash-stats.mozilla.com/report/index/f82ec83e-aedc-43b0-8821-93c262150806 Any help would be appreciated.

Vahaolana nofidina

Title of that Bug report. Crash in atiumdag.dll with old AMD drivers

Update your video / graphics drivers and see what happens. If that type of crash continues disable Hardware Acceleration in Firefox. https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

more options

Vahaolana Nofidina

Title of that Bug report. Crash in atiumdag.dll with old AMD drivers

Update your video / graphics drivers and see what happens. If that type of crash continues disable Hardware Acceleration in Firefox. https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Rolling back and re-installing the update seems to have fixed this. Thanks for your swift answer :D