Pop-ups. Also, is the "customise" option broken?
The customise option is leading to a blank page. Also most of the add ons aren't working. Lately firefox can't seem to block the Pop-ups. I tried refreshing, reinstalling. But none of them worked. Please, can anyone help? Thank you.
Vahaolana nofidina
It wasn't malware. I ran a few scans. Turned out to be a bug. Firefox fixed it in the new version (36.0). Thanks for the help, guys :)
Hamaky an'ity valiny ity @ sehatra 👍 0All Replies (3)
Try a new Profile and see how that works.
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
And if that solves those problems, see this. https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
Vahaolana Nofidina
It wasn't malware. I ran a few scans. Turned out to be a bug. Firefox fixed it in the new version (36.0). Thanks for the help, guys :)