Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

When I send messages, they are not received. I use Cox.net. All the settings for Cox.net are correct. Why is it that my messages are sent but not received?

  • 1 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i user01229325

more options

I live in Brazil. I can successfully receive emails. When I send emails it says that they have been sent but no one ever receives them. I Talked to a Cox.net representatives and all my settings are correct. Can anyone help me with the problem?

I live in Brazil. I can successfully receive emails. When I send emails it says that they have been sent but no one ever receives them. I Talked to a Cox.net representatives and all my settings are correct. Can anyone help me with the problem?

Vahaolana nofidina

No one here can tell you what your provider is doing with your messages. Once Thunderbird hands the email off to your providers server it is done. Your provider can track the message and tell you what is happening as it travels through its server. Ask them again but ask for a tech that knows what they are doing.

Hamaky an'ity valiny ity @ sehatra 👍 2

All Replies (1)

more options

Vahaolana Nofidina

No one here can tell you what your provider is doing with your messages. Once Thunderbird hands the email off to your providers server it is done. Your provider can track the message and tell you what is happening as it travels through its server. Ask them again but ask for a tech that knows what they are doing.