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Changed email server password, can't change in Thunderbird

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I had to change my email password on the server, but I can't change it in Thunderbird. I went into options -> security -> passwords and deleted the old passwords. I also went into help-> troubleshooting information and deleted the password files there. I rebooted my computer a couple of times, but TB is not prompting me for a new password. When I click "get mail", the status bar says "Connecting to POP.rogers.broadband.com" for a second and then does nothing.

I had to change my email password on the server, but I can't change it in Thunderbird. I went into options -> security -> passwords and deleted the old passwords. I also went into help-> troubleshooting information and deleted the password files there. I rebooted my computer a couple of times, but TB is not prompting me for a new password. When I click "get mail", the status bar says "Connecting to POP.rogers.broadband.com" for a second and then does nothing.

All Replies (1)

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The Saved Password Editor add-on should help here, although it's strange it wouldn't ask for the password as you've deleted it.

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