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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Video format or MIME is not supported.

  • 2 valiny
  • 3 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i FredMcD

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I pay extra for Unlimited Data; why can't I view certain videos from select web sites? How can I fix it?

I pay extra for Unlimited Data; why can't I view certain videos from select web sites? How can I fix it?

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What Operating System do you have this problem on?

You usually get this error if you try to play a video via the HTML5 media player and you do not have the required codec installed or otherwise do not have support for those videos.


Windows Media Feature Pack for Windows 7 N and for Windows 7 KN:

... Windows Media Feature Pack for N and KN versions of all Windows 8 editions:

... Media Feature Pack for Windows 8.1 N and Windows 8.1 KN Editions: April 2014:

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I have run across this once in a while. I just download the file.