Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Drop down menus not working

  • 2 replies
  • 17 have this problem
  • 1 view
  • Paskiausią atsakymą parašė john3000

arnold0kang
arnold0kang
more options

hi all, 

 i'm using ubuntu 12.04 minimal, and there is no gnome desktop manager on it. i installed the firefox just use "apt-get install firefox", anything is working fine. but the Drop down menus can not working correctly. can you give me some advice.  is there anything else i need to install. this is an  emergency problem!! so i need you help. please
hi all, i'm using ubuntu 12.04 minimal, and there is no gnome desktop manager on it. i installed the firefox just use "apt-get install firefox", anything is working fine. but the Drop down menus can not working correctly. can you give me some advice. is there anything else i need to install. this is an emergency problem!! so i need you help. please

All Replies (2)

iamjayakumars
iamjayakumars
more options

Problem with particular website or all websites


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

To Enable SafeMode

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
  • Once you get the pop-up, just select "'Start in Safe Mode"

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")

john3000
john3000
more options

posted in error

Modified by john3000