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Crash ID: bp-1f3033fc-0fe7-4352-92e3-c917f2130715

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Crash ID: bp-1f3033fc-0fe7-4352-92e3-c917f2130715
Crash ID: bp-2ce3e341-b329-48e2-901f-b9dec2130715
Crash ID: bp-7eaaffe0-664b-43c6-a131-54c0d2130715
Crash ID: bp-19c1549a-f05c-4c4b-9004-b5fe52130715
Crash ID: bp-60bf8447-4d37-483d-9cf5-b876d2130715

How do I correct this problem?

<pre><nowiki>Crash ID: bp-1f3033fc-0fe7-4352-92e3-c917f2130715 Crash ID: bp-2ce3e341-b329-48e2-901f-b9dec2130715 Crash ID: bp-7eaaffe0-664b-43c6-a131-54c0d2130715 Crash ID: bp-19c1549a-f05c-4c4b-9004-b5fe52130715 Crash ID: bp-60bf8447-4d37-483d-9cf5-b876d2130715</nowiki></pre> How do I correct this problem?

Modified by cor-el

All Replies (1)

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Your first three crashes are associated with a graphics problem. If you haven't already tried this, start Firefox in its Safe Mode and disable Firefox's use of hardware graphics acceleration.

(1) Firefox's Safe Mode is a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is running: Help > Restart with Add-ons Disabled

If Firefox is not running: Hold the Shift key while start Firefox

Then, in the dialog, click "Start in Safe Mode" (not Reset)

(2) The hardware acceleration feature is sensitive to graphics driver incompatibilities. Disable it here:

orange Firefox button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

Then exit and restart Firefox.

Any improvement?

Modified by jscher2000 - Support Volunteer