Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to login websites after deleting cookies in Firefox

  • 3 replies
  • 1 has this problem
  • 7 views
  • Paskiausią atsakymą parašė cor-el

more options

I get into a login redirect loop, this happens with Tumblr and Hotmail. I can't login other browsers either. My cookies acception and acception of cookies from Third-Parties are enbaled. Still no dice, but I can login other computers just fine.

I get into a login redirect loop, this happens with Tumblr and Hotmail. I can't login other browsers either. My cookies acception and acception of cookies from Third-Parties are enbaled. Still no dice, but I can login other computers just fine.

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

You can check the permissions of the live.com website on the about:permissions page via the location bar.


If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (3)

more options

Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

You can check the permissions of the live.com website on the about:permissions page via the location bar.


If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

more options

May I ask how do you edit "cookies.sqilte"?

more options

You do not edit SQLite database file like cookies.sqlite directly as that may cause corruption of the database tables, but you use the user interface (Option > Privacy) or a possible extension to manage its content.

It an SQLite database file is corrupted then only deleting that file and let Firefox create a new file will help.