Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Windows 7 won't shut down after I close firefox, but if I sign on to internet explorer and then shut down windoes 7 will shut down properly. Whats up?

  • 1 reply
  • 5 have this problem
  • 5 views
  • Paskiausią atsakymą parašė Hasan

wileyjesuit
wileyjesuit
more options

Latlely when I attempt to shut down my Hp Pavilion dv6 3230 us Laptop it goes through the normal process I believe, however, the screen shows "shutting down" but it will show the screen forever until I plug out the power supply. All of the keys and combinations of keys are inoperable including the mouse.

If I sign on to Internet Explorer after I sign out of Firefox, and then sign out of Internet Explorer the Laptop will shut down successfully.

Latlely when I attempt to shut down my Hp Pavilion dv6 3230 us Laptop it goes through the normal process I believe, however, the screen shows "shutting down" but it will show the screen forever until I plug out the power supply. All of the keys and combinations of keys are inoperable including the mouse. If I sign on to Internet Explorer after I sign out of Firefox, and then sign out of Internet Explorer the Laptop will shut down successfully.

All Replies (1)

Hasan
Hasan
more options

Firefox Hang at exit

https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit

Check and tell if its working.